Ram

Why and when should you consider outsouring technical documentation

In the dynamic landscape of technology, where innovation is the norm, businesses often find themselves grappling with the challenge of effectively communicating complex product features to their customers. Technical documentation plays a pivotal role in bridging the gap between customer challenges and the intricate functionalities that can help solve these issues. One key decision businesses face is whether to manage technical documentation in-house or consider outsourcing. In this blog post, we will explore the factors to consider when contemplating outsourcing technical documentation.

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Why have DITA Customizations

DITA XML and DITA Open Toolkit DITA is an XML standard with a defined syntax or element structure that is supported by many XML authoring tools, such as Oxygen XML Author/Editor. Many organizations use XML authoring tools to write, edit, and review technical documentation. Although you can write DITA XML without such a tool, an XML authoring tool provides so many useful features, such as authoring support and automatic validation, that it is not worth it.

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