Offerings

Technical Writing Service

  • Assist companies in developing comprehensive technical documentation for their products and solutions.
  • Comprehensive creation and maintenance of user manuals, technical guides, and API documentation.
  • Customized documentation tailored to your product specifications.
  • Additionally, assist in formulating detailed documentation plans that typically outline the specific document types tailored for the product or solution, accompanied by precise time and resource estimations for project execution.

Content Review and Editing

  • Thorough review of existing technical documentation for accuracy and clarity.
  • Professional editing to enhance readability and ensure compliance with industry standards.
  • Developmental edits to improve the technical depth and accuracy of technical content.
  • Repurposing and paraphrasing content for UK/US readers and for ensuring SEO and amenability for localization.
  • Identifying plagiarism, auto-generated content, copyright violations, and legal infringements.
  • Usability tests conducted in collaboration with writers and SMEs for assessing the efficacy of documentation from an end-user perspective.

LMS Content Authoring & Standards

  • Framework & Template Support: Provide robust frameworks and reusable templates to ensure consistency, scalability, and efficiency in LMS content creation.
  • Multi-Platform Expertise: Leverage our proficiency across diverse authoring platforms to deliver standardized learning modules.
  • Standards Compliance: Adhere to industry-recognized LMS standards such as SCORM, AICC, and xAPI (Tin Can), ensuring interoperability across different LMS environments.
  • Output Delivery: Generate SCORM-compliant packages and other LMS-ready outputs for seamless integration into enterprise learning platforms.
  • Instructional Design Best Practices: Apply proven instructional design methodologies to create engaging, reusable, and compliant learning experiences.
  • Quality Assurance: Validate authored content within LMS environments to ensure compatibility, usability, and learner engagement.
  • Team Enablement: Train your teams on authoring techniques, standards compliance, and best practices for scalable LMS content development.

Content Authoring Platform and Framework Support

  • AEM Guides
  • Adobe TCS Suite
  • Madcap Flare
  • DITA with GitHub/Oxygen
  • DITA-OT Customization
  • JamStack/ Static Site Generators

Staff Solution

  • Assist with project scoping to come up with a resourcing plan.
  • Recruit and train suitable resources.
  • Provide sufficient training and mock tests/interviews to ensure that selected resources successfully navigate the client’s selection process.
  • Monitor the progress of resources to meet delivery timelines, and ensure that the final documentation deliverables align with commitments.

Documentation Consulting

  • Performing content analysis and reporting on the current state, gaps, and opportunities for improvement.
  • Developing content strategy, including information architecture, re-use, governance, and best practices.

Technical Writing Training

  • Authoring Tools - DITA, MarkDown, XML Authoring tools (Oxygen, MadCap Flare), Adobe FrameMaker, Adobe RoboHelp and so on.
  • Technical Writing crash course tailored for candidates preparing for client interviews.
  • Comprehensive technical writing course designed for freshers aspiring to embark on a career in technical writing.

Softskill Training

  • Communication and interpersonal skills
  • Teamwork and collaboration
  • Leadership skills
  • Emotional intelligence
  • Presentation skills
  • Cultural sensitivity and diversity
  • Ethics and integrity

Website Development (Static Sites)

  • website development services
  • Documentation portal services